Refund Policy

Because rentals are digital access delivered on WhatsApp, refunds are limited.

You may get a refund or replacement if

• We cannot deliver your login within one day of payment.
• The game does not work and we cannot fix it or replace the account.

No refund if

• The login has already been delivered and the game works.
• You changed your mind or chose the wrong game, platform or account type after delivery.
• The account was misused, shared or changed against our terms.
• Your internet or console caused the problem, for example playing a Secondary account without a steady connection.

How to ask

Message us on WhatsApp with your order details and a screenshot of the problem. Approved refunds are sent to the bKash, Nagad or Rocket number you paid from.